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Data Communications Business

In the Data Communications Business Segment, we responded to the acceleration of our customers' digital transformation at a global level, and to their increasingly diversified and sophisticated needs, by working to expand our business in the global market and to extend and consistently provide a range of IT services, such as offerings of digitalization and system integration, that are responsive to the changes in the market.

Overview

Business Activities:

Network system services, system integration, etc., in Japan and overseas

Major Services:

ERP services, ICT outsourcing, and other services

Competitive Advantages:

  • High-level technology development and project management capabilities
  • Large market share and stable customer base in Japan
  • Powerful service delivery capabilities using development bases in EMEA and in Central and South America

Main Company

NTT, Inc.
(Global holding company)

Main businesses

Governance, strategy planning, and policy promotion for the global business of NTT Group

Composition by Segment for the Fiscal Year Ended March 31, 2020

TOPICS

  • We were selected as a strategic partner for the digital transformation project of Naturgy Energy Group, SA, a gas and electrical energy utilities company in Spain. We will provide BPO / ITO services for maintaining and operating systems related to gas and electricity distribution and various operations related to utility retail service using a advanced platform that we had developed among others.
  • In pursuit of our growth strategy in North America, we converted two U.S.-based companies, Flux7 Labs Inc. and NETESOLUTIONS CORPORATION, to subsidiaries. The acquisitions of these companies will strengthen our capabilities in relation to Amazon Web Services and U.S. federal government healthcare.

FOCUS

Evolution of Catch&Go, a Cash Register-Free Digital Store Service that Allows for Shopping via Facial Recognition

NTT DATA provides Catch&Go, a cash register-free digital store service. In addition to the QR code recognition systems used in prior experimental digital stores, we have introduced facial recognition systems and dynamic pricing using electronic price cards. We will test the new shopping experience that enables customers to enter a store and make payments purely through facial recognition as well as the use of electronic price cards linked to the store's inventory information to improve sales and reduce waste loss.

Global Access to Historical Cultural Heritage throughout the ASEAN Region via Digital Archiving

NTT DATA is participating in the ASEAN Cultural Heritage Digital Archive project, which entails the digitization of important historical cultural heritage from throughout the ASEAN region. Through this project, NTT DATA compiled cultural heritage from across the region into a digital archive system, making around 160 digitized cultural heritage articles from Indonesia, Thailand, and Malaysia available for viewing. This archive includes image, voice, and video data as well as 3D data of structures. In the future, the project aims to provide access to cultural heritage from the entire ASEAN region.

Glossary

Digital transformation (DX)

Digital transformation (DX) is a concept that sees the spread of IT as something that brings positive changes to people's lives in every aspect. In industry, it is used in the sense that companies will fundamentally change their business performance and scope using technology.

System integration (SI)

System integration (SI) refers to IT services (IT consulting and IT solutions) for undertaking the development of corporate information systems (ISs).

ERP (enterprise resource planning)

ERP (enterprise resource planning) is a solution that boosts operational efficiency by managing mission-critical tasks at a company in a unified manner, including marketing, sales, restocking/purchasing, human affairs, and accounting.

IT outsourcing

IT outsourcing refers to the practice of outsourcing tasks related to computer and Internet technologies, such as management programs for companies.

RPA

RPA is an acronym for robotic process automation, which refers to "software robots" that can automate processes, such as clerical work at companies.