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Integrated ICT Business

The principal services in the Integrated ICT Business are mobile phone services, domestic inter-prefectural communications services, international communications services, solutions services, and system development services and related services.

Overview

Business Activities:

Mobile phone services, Domestic inter-prefectural communications services, International communications services, Solutions services, and System development services and related services.

Major Services:

Mobile telecommunications services, docomo Hikari, etc.

Main Company

Results for the Fiscal Year Ended March 31, 2025

Overview

In the Integrated ICT Business, we worked to strengthen our customer base through enhanced customer-driven marketing and creation of services that meet customer needs in the consumer business, further expand the enterprise business, and improve the quality of our telecommunication services.

Details of Main Initiatives

In addition to offering docomo poikatsu plan (for details, please see (2) Business Status "Upgrading the Customer Experience (CX)" on page 62), we launched new additions to the d CARD lineup, specifically d CARD PLATINUM in November 2024 and d CARD GOLD U in February 2025, as part of efforts to strengthen both communication and financial services.

In July 2024, we entered into a strategic business alliance with transcosmos inc. in the Digital BPO®*domain. By combining technologies such as AI and infrastructure with DX human resources with advanced know-how, we accelerate customers' DX and contribute to the realization of a prosperous society.

*Digital BPO®: A registered trademark of transcosmos inc., and a general name of services that assist customers' business transformation blending BPO operations with various technologies

Number of Subscriptions for Major Services

〇"Mobile telecommunications services": 91.41 million subscriptions (increase of 1.47 million year-on-year)
  (Included in the above) "5G contracts": 37.31 million subscriptions (increase of 7.58 million year-on-year)