Respect for Human Rights

Policies and Concepts

NTT is committed to respecting global human rights and recognizes that it is an important corporate social responsibility. The NTT Group will strive to correctly understand and recognize each country and region's laws, cultures, religions, and values. We aim to create a safe, secure, prosperous and sustainable society by fulfilling this responsibility.

As a company operating globally, the NTT Group supports international agreements and conventions discussed and adopted at a global level, such as the Universal Declaration of Human Rights, which has been adopted as a common standard that all people and countries must achieve. In our goal of achieving a sustainable world, we have also established the NTT Group Human Rights Policy as a means of shining a spotlight on various human rights themes that exist in various countries and regions, and highlighting our attitude toward human rights issues in value chains.

Our human rights policy applies to each actor in the value chains connected with the NTT Group and also applies to every employee and director of the Group. We also require our suppliers and business partners to support the policy and respect human rights.
The NTT Group is committed to respecting human rights throughout its business operations by proactively working with and engaging in constant dialogue with all of its partners and stakeholders, including customers, shareholders, investors, employees, local communities, business partners, other companies and industry organizations, national and local government agencies, and NGOs, NPOs, and experts. We will comply with human rights respectfully throughout our business activities while listening to and responding to changes taking place in society.

To ensure that the NTT Group is not complicit in infringing human rights moving forward, we will continue to engage in dialogue with stakeholders and staff in charge of human rights all over the world and will respond in an appropriate manner.

Addressing critically important human rights issues

Given the progress of globalization, the advancement of information technology, and the increasing complexity and diversity of social structures in recent years, we at the NTT Group believe that there is a need to consider human rights from new perspectives, and that awareness among people of the importance of respecting human rights is growing.

Amid these conditions, as a global technology company, the NTT Group identifies human rights issues that require particular attention and takes action to ensure these rights are respected.

• Promotion of "Diversity & Inclusion," a concept that recognizes diverse cultures and values

  (Prohibition of discrimination, respect for freedom and rights, fairness in the workplace, economic disparities and poverty)

  Aiming to create new value, NTT Group believes it is essential to respect and utilize the diverse values and individuality of its employees in order to address the diversifying needs of its customers. Diversity & inclusion is a key NTT Group management strategy, and we are committed to respecting human rights in promoting these efforts.

  Diversity & Inclusion

• Promotion of "Technology that is based on high ethical standards," which balances both high ethical standards and technology

  (Technology, data bias, privacy, personal data protection, and security)

  We believe new technology needs to strike a balance between people and nature. It will therefore be necessary to pursue R&D and the social implementation and utilization of technologies while maintaining the highest level of ethics.
  The NTT Group will take responsibility for the appropriate use of technology and the protection, management, and use of data, and will continue to respect human rights. In utilizing AI, we establish rules to promote its appropriate use and work toward ensuring that it is managed effectively.

  AI Governance

• Promotion of "Healthy work in daily life"

  (Diverse work styles, prohibition of forced labor and child labor, workplace safety, freedom of association and the right to organize, living wage, and enhanced benefits)

  We believe it is important to create safe and secure work environments and promote diverse work styles so that employees can work in physical and mental health with enthusiasm and motivation, in order to maximize well-being throughout society. The NTT Group will respect human rights based on the belief that it is important to create safe and secure workplaces and to promote diverse work styles to accommodate various lifestyles and life events.

  Occupational Safety and Health Management

• Promotion of "Appropriate expression, speech, and display" in consideration of human rights

  (Freedom of expression and respect for human rights in advertising and other presentations)

  As the internet becomes more and more widespread, companies are required to be more considerate in their communications than ever before. The NTT Group will take actions that absolutely refrain from discriminatory expressions, speech, and inappropriate displays.

Organization for Implementation

We believe in the importance of ensuring that the entire NTT Group understands and embraces our approach to respecting human rights and initiatives for conducting business activities with an awareness of human rights. NTT has established the Human Rights Committee as a subcommittee of the Sustainability Committee, which reports directly to the Board of Directors. We also hold regular meetings of liaison committees that work across the Group with the goal of ensuring that initiatives and collaboration go smoothly. Based on this organization, we work to increase the awareness of the Group as a whole and enhance our human rights management efforts by promoting human rights due diligence and addressing various human rights issues.

Targets and Performance

Sustainability Indicators

We have set "number of confirmed human rights violations" and "rate of direct dialogue with key suppliers requiring improvement requests" as sustainability indicators related to human rights, and continue to promote initiatives aimed at respect for human rights.

⁽¹⁴⁾Boundary：NTT Domestic Group companies

⁽¹⁵⁾Boundary：Suppliers identified as key based on FY2024 transaction status, with an EcoVadis overall score below 45 or a score below 30 in any Human Rights, Environment, or Ethics category.

Human Rights Due Diligence

The NTT Group takes international standards and norms into consideration, such as the United Nations Guiding Principles on Business and Human Rights, in conducting human rights due diligence, and continues to identify, evaluate, prevent or reduce, and then correct human rights risks throughout all value chains.
As a group company initiative, in fiscal 2022, we conducted human rights due diligence on Group companies identified as having relatively high human rights risks based on the results of risk survey screening.
Beginning in fiscal 2024, we expanded these activities among our major domestic companies, and we are now promoting initiatives aimed at enhancing the "risk identification/evaluation, prevention/reduction, correction, monitoring, information disclosure" PDCA cycle throughout the entire NTT Group.

As a company operating globally, the NTT Data Group takes into account business characteristics, regional characteristics, and the severity and possibility of occurrence of human rights infringements, and then prioritizes human rights risks that must be addressed.

In fiscal 2025, we set these areas as human rights issues requiring particular attention and also conducted risk assessments by designing and conducting self-assessment questionnaires (SAQs) to identify forced or compulsory labor and child labor risks as red flags. We were unable to confirm any high-risk items as a result of these efforts. Concerning "occupational safety and health, and an appropriate work environment," which we evaluated as a medium risk, we conducted a detailed survey of the incident response status over the past three years for applicable companies and confirmed that appropriate corrective actions and necessary measures to prevent recurrence were implemented and that there were no major residual risks. As one initiative aimed at preventing or reducing human rights risks, we conducted events such as workshops and training programs relating to preventing harassment to create a workplace culture in which harassment is less likely to occur, and strove to increase awareness of human rights and ensure that appropriate measures are taken throughout the entire NTT Data Group.
We also promote improvement activities even in major NTT Group companies, based on analyses by risk level performed and taking into account the results of surveys and the like conducted by third-party evaluation organizations.

We require all suppliers working with the NTT Group to understand and put into practice the respect for human rights, based on the NTT Group Supply Chain Sustainability Promotion Guidelines. We also engage in dialogue with critical suppliers utilizing data sources such as the results of ESG risk evaluations conducted by third-party evaluation organizations, and continue to enhance initiatives relating to the respect for human rights throughout our supply chain.

Corrective Measures and Awareness-Raising Activities

We confirm the facts and analyze causes of human rights risks identified or assessed through means such as human rights due diligence, as well as human rights infringements that have actually occurred, and strive to prevent infringements from expanding, implement corrective measures, and prevent recurrence.
We also engage in measures such as distributing messages from upper management, establishing contact points for human rights issues, and conducting training to raise awareness of human rights, in an attempt to increase awareness of human rights among all directors and employees, and to establish a corporate culture of respecting human rights.

Contact Point for Human Rights Issues

The NTT Group has established systems to receive reports relating to human rights from employees working at Group companies, their family members, former employees, staff of companies with which we do business, business owners with whom we do business, and other individuals, and has also established contact points so that employees and others concerned about harassment can speak with dedicated counselors.

Corrective measures and Group-wide awareness-raising activities

In response to human rights infringements that occur within the company (52 in fiscal 2025), we implement corrective measures required for each incident; share representative incidents of non-compliance on the corporate ethics website for NTT Group employees; and share and explain information such as specific problematic actions and points to keep in mind, related laws, and actual examples of disciplinary actions, to increase employees' awareness and ensure that recurrence is prevented.
We also promote initiatives aimed at preventing harassment that would result in a human rights infringement within NTT Group companies.

Examples of initiatives to prevent harassment in Group companies

Within NTT Group companies, we attempt to establish an awareness of human rights among employees through such means as distributing human rights messages from officers in charge as Human Rights Day approaches, conducting human rights awareness-raising training for management and managers, and asking employees to submit human rights awareness-raising slogans.

Basic Policy on Customer Harassment

The NTT Group established the Basic Policy on Customer Harassment in July 2024, based on the philosophy that protecting individual employees from customer harassment to create a safe and comfortable work environment will lead to providing high-quality services focused on customer experience (CX), and will continue to promote measures in this area.