Personal Agent

The Expo 2025 Osaka, Kansai venue will be envisioned as a city, providing a smart experience that allows everyone to move through the venue without stress, thus enhancing the value of the Expo experience.

Summary

Personal Agent will facilitate an efficient and enjoyable experience tailored to individual visitors in conjunction with venue conditions and personal preferences and circumstances. The Personal Agent will aid visitors, creating the optimal experience for them, facilitating efficient movement between exhibits, creating an advanced experience, and contributing to visitor satisfaction. We will also guide you through exhibits and suggest enjoyable ways to spend your day according to your interests, whether you are a first-time visitor or a frequent visitor to the Expo.

Purpose of Participation

The NTT Group aims to “Create Cities of the Future” primarily through NTT Urban Solutions. At Expo 2025 Osaka, Kansai, the venue will be envisioned as a city, and a "Personal Agent” service will be provided to aid visitors so that the 28 million visitors expected at the venue can move around the venue without stress. The enjoyment and excitement of each and every person will be linked by drawing on our know-how in Urban Development using DTC® (Urban development using Digital Twin Computing), an approach promoted by NTT Urban Solutions.

*This is an assumption at the current point in time, and some of the details may be subject to change.