EXPO2025Personal Agent

Privacy Policy

The following is an overview of how NTT Urban Solutions, Inc. and NTT DATA Japan Corporation (hereinafter collectively referred to as the "App Providers") collect and use users' personal data when users use the EXPO 2025 Personal Agent smartphone app (hereinafter referred to as the "App"). Please read the following information carefully and use the App only if you understand and agree to it. If you are under the age of 16, please have your parent or guardian read, understand, and agree to the following information before using the App.

1. Purposes of using users' personal data

This App collects and uses users' personal data as described below to efficiently gather in-venue information for the purpose of maximizing users' experience at EXPO 2025.

2. Types of information collected by the App Providers

[Expo member information]

This information includes the ID, date of birth, gender, and country of residence used to identify users in the system, as well as information about EXPO 2025 digital tickets obtained by users.

[App usage information]

This information includes a questionnaire about pavilions/events and how the day will be spent, pages viewed, favorites, display language, location information in the vicinity of the EXPO 2025 site, and key information that allows the system to identify the device on which the App is installed.

[Information that the App provides to users]

This information includes recommendations and notifications.

3. Protection of users' personal data

The protection of Expo member information is in accordance with the Privacy Policy set forth by the Japan Association for the 2025 World Exposition.

The protection of the information regarding the use of the App and the information provided by the App to users is in accordance with the Privacy Statement and Privacy Statement for GDPR (or UK GDPR) set forth by NTT DATA Japan Corporation. Please use this App after carefully reading and understanding the Privacy Policy set forth by the Japan Association for the 2025 World Exposition and the Privacy Statement and Privacy Statement for GDPR (or UK GDPR) set forth by NTT DATA Japan Corporation.

In addition to the Privacy Policy set forth by the Japan Association for the 2025 World Exposition and the Privacy Statement and Privacy Statement for GDPR (or UK GDPR) set forth by NTT DATA Japan Corporation, App Providers may also set forth special privacy policies for individual service categories provided by the App in this section. In such cases, this Privacy Policy will be applied in conjunction with the Privacy Policy set forth by the Japan Association for the 2025 World Exposition and the Privacy Statement and Privacy Statement for GDPR (or UK GDPR) set forth by NTT DATA Japan Corporation, and in the event of any inconsistency, this Privacy Policy will take precedence.