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Protection Policy Regarding Specific Personal Information etc. of Business Partners etc.

Nippon Telegraph and Telephone Corporation (NTT)

NTT will handle the individual numbers and specific personal information of business partners etc. (specific personal information of business partners etc. is hereinafter referred to as "Specific Personal Information of Business Partners", and Specific Personal Information of Business Partners and the individual numbers of business partners etc. are hereinafter collectively referred to as "Specific Personal Information etc. of Business Partners") in accordance with the following policy, on the basis of the "NTT Group Information Security Policy".

1. Handling of Specific Personal Information etc. of Business Partners

  1. The Purposes of Use of Specific Personal Information etc. of Business Partners

    The purposes of use of Specific Personal Information etc. of Business Partners retained by NTT are as follows.

    1. A.Preparation of payment records for compensation, fees, contract fees, and cash prizes or completing procedures related thereto.
    2. B.Preparation of payment records for real estate rental fees etc. or completing procedures related thereto
    3. C.Preparation of payment records for consideration of the transfer of real estate etc. or completing procedures related thereto
    4. D.Preparation of payment records for brokerage fees for selling, buying, or renting real estate etc. or completing procedures related thereto

    Further, when collecting Specific Personal Information etc. of Business Partners stated in a written document directly from business partners etc., NTT will explicitly indicate the purposes of use to such business partners etc. in each case unless it falls under any of the items of Article 21, Paragraph 4 of the Act on the Protection of Personal Information; provided, however, that in the cases falling under Article 18, Paragraph 3, Item (1) or (2) of the Act on the Protection of Personal Information, terms of which are partially replaced in accordance with Article 30, Paragraph 3 of the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures, NTT may handle Specific Personal Information etc. of Business Partners beyond the extent necessary to achieve the abovementioned purposes of use.

  2. Provision of Specific Personal Information of Business Partners to Third Parties

    NTT will not provide Specific Personal Information of Business Partners to any third parties; provided, however, that in the cases where any of the items of Article 19 of the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures applies, NTT may, without obtaining prior consent of the relevant business partner(s), provide necessary specific personal information to a related third party or may receive necessary specific personal information from a related third party.

  3. Joint Use of Specific Personal Information of Business Partners

    NTT will not jointly use Specific Personal Information of Business Partners with any third parties.

  4. Disclosure and other Procedures in Regard to Specific Personal Information etc. of Business Partners Retained by NTT

    NTT will respond to your requests for disclosure, correction etc., or suspension of usage etc. in regard to Specific Personal Information etc. of Business Partners retained by NTT in accordance with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures.

    1. A.Documents Required for Requests for Disclosure etc.

      When making a request for disclosure etc., please download and mail the following request forms to NTT, attaching required documents to such request form.

      (Processing fee of 1,000 yen (consumption tax included) will be charged. Please send the request form and the processing fee by currency registration (genkin kakitome) mail.)

    2. B.Address to Send Request Forms etc.:

      Nippon Telegraph and Telephone Corporation, Point of Contact for Customer Personal Information
      5-1, Otemachi 1-Chome
      Chiyoda-ku, Tokyo 100-8116, Japan.

      *Concerning the handling of Specific Personal Information etc. of Business Partners obtained in relation to a "Request for Disclosure etc."
       The purpose of use of Specific Personal Information etc. of Business Partners obtained in relation to a request for disclosure etc. shall be limited to the extent necessary for dealing with such request for disclosure etc.

  5. Point of Contact for Consultation Regarding Specific Personal Information etc. of Business Partners

    Consultation regarding the handling of Specific Personal Information etc. of Business Partners (including measures taken for the security control of Customer Personal Information) can be made by mail or email at the address/email address as stated below. We are afraid that we are unable to accommodate in-person inquiries. Thank you for your understanding.

    Nippon Telegraph and Telephone Corporation, Point of Contact for Customer Personal Information
    5-1, Otemachi 1-Chome
    Chiyoda-ku, Tokyo100-8116, Japan.
    Email:ntt_kojin@ntt.com

2. Compliance with Laws

When handling Specific Personal Information etc. of Business Partners, NTT will comply with the "Acton the Protection of Personal Information", the "Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures" and relevant laws and regulations, and will also comply with applicable guidelines published by competent ministries and industry associations.

3. Security Control Measures

When handling Specific Personal Information etc. of Business Partners, NTT will take appropriate organizational security control measures, personnel-related security control measures, physical security control measures, and technological security control measures, and understand the external environment. If you inquire at the NTT point of contact for consultation regarding Specific Personal Information etc. of Business Partners, NTT will separately notify etc. you about the details of measures taken for the safety control of Specific Personal Information etc. of Business Partners, unless there are security issues etc.

  1. Organizational Security Control Measures

    NTT establishes organizational management systems by (a) constructing committees, appointing managers of each organization, and constructing other management systems, (b) establishing internal rules, (c) preparing statements including management ledgers and process management tables, and (d) improving the foregoing continuously.

  2. Personnel-Related Security Control Measures

    NTT (a) informs and educates all employees who handle Specific Personal Information etc. of Business Partners as to the significance of the protection of Specific Personal Information etc. of Business Partners, regardless of whether such employees are officers, full-time employees, or dispatched employees, (b) enters into non-disclosure agreements with such employees, and (c) conducts necessary oversight and supervision, in order to ensure effectiveness of personnel-related security control measures. When outsourcing handling services for Specific Personal Information etc. of Business Partners, NTT will supervise whether the outsourcing contractors (including subcontractors etc. of such outsourcing contractors) are appropriately managing Specific Personal Information etc. of Business Partners (including obtaining approval for subcontracting, and necessary and appropriate supervision of subcontractors, etc. by outsourcing contractors), and if improvements are necessary, promptly request such improvements. If no improvement is seen, NTT will take strict measures such as changing the outsourcing contractor or other necessary measures.

  3. Physical Security Control Measures

    NTT takes physical security control measures such as (a) access controls and theft preventions etc. for buildings and floors where Specific Personal Information etc. of Business Partners is handled, (b) measures against damage to Specific Personal Information etc. of Business Partners caused by fire, lightning, etc. and (c) locking management when removing, transferring or storing systems and documents.

  4. Technological Security Control Measures

    NTT takes technological security control measures such as (a) access controls, including authentication, authority management, controls and record-keeping when accessing personal data, (b) measures to be taken for systems against unauthorized software and virus, (c) protection measures during transfer, transmission and receipt by means of encryption, clarification of responsibilities or the like and (d) monitoring of information systems.

  5. Understanding the External Environment

    When handling Specific Personal Information etc. of Business Partners overseas, NTT shall understand the system, etc. for the protection of personal information in those overseas countries and take measures for security control of Specific Personal Information etc. of Business Partners.

4. Continuous Improvement of Management Systems

NTT will be proactive in the protection of Specific Personal Information etc. of Business Partners by regularly, continuously and flexibly reviewing management systems and rules, and making constant improvements to ensure timely and appropriate management systems aligning with changing technologies and legal systems.

Revision date: April 1, 2022

Evaluation by Society

    • EP100 EV100

      NTT is the first telecommunications operator to become a member of global initiatives to make smarter use of energy, “EP100” and “EV100” (Oct. 2018)

    • CSDE

      Established a council to promote secure digital economy together with multi-national companies

    • Logo image “2021 CONSTITUENT MSCI JAPAN ESG SELECT LEADERS INDEX”
    • FTSE4Good
    • FTSE Blossom Japan