Microsoft ends support for Internet Explorer on June 16, 2022.
We recommend using one of the browsers listed below.

  • Microsoft Edge(Latest version) 
  • Mozilla Firefox(Latest version) 
  • Google Chrome(Latest version) 
  • Apple Safari(Latest version) 

Please contact your browser provider for download and installation instructions.

Open search panel Close search panel Open menu Close menu

Data List

Number of Board Members and Audit & Supervisory Board Members

As of March 31, 2021

Scope of Disclosure Unit FY2017 FY2018 FY2019 FY2020
Number of Board Members NTT People  12  12  15  8
Inside Male  10  10  10  4
Female  0  0  1  0
Total  10  10  11  4
Outside independent Male  2  2  3  3
Female  0  0  1  1
Total  2  2  4  4
Ratio of female Board Members NTT %  0  0  13.3  12.5
Number of Audit & Supervisory Board Members NTT People  5  5  5  5
Inside Male  1  1  1  1
Female  1  1  1  1
Total  2  2  2  2
Outside independent Male  2  2  2  2
Female  1  1  1  1
Total  3  3  3  3
Ratio of female Audit & Supervisory Board Members NTT %  40  40  40  40

Compensation of Board of Directors, Audit & Supervisory Board, Outside independent Audit & Supervisory Board Members, Members of the Board and Audit & Supervisory Board Members

As of March 31, 2021

  Scope of Disclosure Unit FY2017 FY2018 FY2019 FY2020
Board of Directors Number of meetings NTT --  12  13  11  13
Attendance %  97.2  99.1  100  99.3
Outside independent board member attendance  87.5  100  100  100
Audit & Supervisory Board Number of meetings NTT --  22  24  23  20
Attendance %  95.2  99.2  98.6  100
Outside independent Audit & Supervisory Board
member attendance
 93.7  96.6  97.6  100
Appointment and Compensation Committee NTT --  1  1  5  5
Total compensation of members of the board and
Audit & Supervisory Board members
Members of the board NTT Million yen  519(10)  547(13)  545(11)  387(12)
(Number of people) *1-4 Audit & Supervisory Board members People  74(2)  74(2)  74(2)  74(3)
Board and Outside Audit  75(5)  75(5)  97(9)  105(7)
Total  668(17)  696(20)  719(22)  566(22)
Compensation of NTT's Independent auditors Compensation for audit services Consolidated Million yen  6,036  4,433  5,106  4,891
Compensation for non-audit services  398  299  267  344
Total  6,434  4,732  5,373  5,235
The ratio of the compensation per director to the compensation per employee NTT --  5.1:1  5.3:1  4.3:1  4.7:1

Reports to the corporate ethics help line by type of violation

2017 2018 2019 2020
Number of Reports Number of Reports Number of Reports Number of Reports
Disciplinary
actions
Warnings Disciplinary
actions
Warnings Disciplinary
actions
Warnings Disciplinary
actions
Warnings
Overall Number of Reports  350  23
(1)
 75  334  18
(1)
 77  359  30
(2)
 74  346  7
(1)
 28
Compliance Violations  98  23
(1)
 75  95  18
(1)
 77  104  30
(2)
 74   35  7
(1)
 28
  Violation of Internal Rules   98  23
(1)
 75  95  18
(1)
 77  104  30
(2)
 74  35  7
(1)
 28
Violation of Laws and Regulations  0  0  0  0  0  0  0  0  0  0  0  0
No Violation  252  --  --  239  --  --  255  --  --  311  --  --
Harassment Number of Reports  168  15
(0)
 23  184  10
(1)
 34  222  16
(0)
 43  203  7
(1)
 9
Compliance Violations  38  15
(0)
 23  44  10
(1)
 34  59  16
(0)
 43  16  7
(1)
 9
  Violation of Internal Rules  38  15
(0)
 23  44  10
(1)
 34  59  16
(0)
 43  16  7
(1)
 9
Violation of Laws and Regulations  0  0  0  0  0  0  0  0  0  0  0  0
No Violation  130  --  --  140  --  --  163  --  --  187  --  --
Misconduct Number of Reports  73  1
(0)
 23  44  2  13  47  6
(0)
 13  60  0  8
Compliance Violations  24  1
(0)
 23  12  6  13  19  6
(0)
 13  8  0  8
  Violation of Internal Rules  24  1
(0)
 23  12  6  13  19  6
(0)
 13  8  0  8
Violation of Laws and Regulations  0  0  0  0  0  0  0  0  0  0  0  0
No Violations (Bribery, Accounting Fraud, Disguised Contracting, etc.)  49  --  --  32  --  --  28  --  --  52  --  --
Fraud
(personal use of
company funds)
Number of Reports  32  5
(1)
 7  28  6
(2)
 6  39  6
(2)
 6  19  0  2
Compliance Violations  12  5
(1)
 7  8  6
(2)
 6  12  6
(2)
 6  2  0  2
  Violation of Internal Rules  12  5
(1)
 7  8  6
(2)
 6  12  6
(2)
 6  2  0  2
Violation of Laws and Regulations  0  0  0  0  0  0  0  0  0  0  0  0
No Violation  20  --  --  20  --  --  27  --  --  17  --  --
Other Number of Reports  77  2
(0)
 22  78  2  12  51  2
(0)
 12  64  0  9
Compliance Violations  24  2
(0)
 20  31  2  12  14  2
(0)
 12  9  0  9
  Violation of Internal Rules  24  2
(0)
 20  31  2  12  14  2
(0)
 12  9  0  9
Violation of Laws and Regulations  0  0  0  0  0  0  0  0  0  0  0  0
No Violation  53  --  --   47  --  --  37  --  --   55  --  --

* Numbers in parentheses indicate dismissals

The Whistleblowing Mechanism Guidelines, revised in December 2016 by the Consumer Affairs Agency, recommend that neutral and fair third-party assessments be carried out. We had such an assessment carried out in May 2017 and received the comment that overall, a whistleblowing mechanism is in place and is being administered appropriately.

Details of assessment  ● Investigation of the mechanism and operational status of the help line in order to verify its effectiveness in terms of utilization and reliability.
● Sample survey on the establishment of regulations and responses to whistleblowers, etc.  ● Confirmation of compliance with the Whistleblowing Mechanism Guidelines. 
● Interviews with administrators and discussion about operational issues.

Disciplinary Actions against Confirmed Violations A compliance violation or breach of the NTT Group Corporate Ethics Charter is dealt with using the disciplinary measures taken in accordance with the disciplinary code established at each Group company. This includes pay cuts and work suspension, and may also be reflected in assessments (evaluations) and personnel transfers.

Employment in the NTT Group

Scope of Disclosure Unit FY2017 FY2018 FY2019 FY2020
Total number of employees C People  284,544  307,894  319,039  324,667
Employees by region Domestic  166,173  179,902  183,824  186,228
Overseas  118,371  127,992  135,215  138,439
Percentage of overseas employees %  41.6  41.6  42.4  42.6
Number of employees by gender E People  109,200  106,997  110,207  104,281
Male  92,000  88,756  88,724  84,169
Female  17,200  18,241  21,483  20,112
Percentage of female employees %  15.8  17  19.5  19.3
NTT NTT People  2,644  2,562  2,494  2,496
Male  2,371  2,273  2,200  2,180
Female  273  289  294  316
Number of temporary employees included in the above  55  68  65  62
Total managers*1 E People  26,110  25,736  25,616  25,520
Male  24,770  24,268  23,991  23,730
Female  1,340  1,468  1,625  1,790
Percentage of female managers %  5.1  5.7  6.3  7.0
Average age NTT Years  41.3  41.3  41.1  41.8
Male  41.7  41.7  41.7  42.4
Female  37.4  37.6  37.1  37.7
Average years of employment NTT Years  16.8  16.8  16.7  16.7
Male  17.2  17.2  17.1  17.3
Female  13.4  13.5  13.3  12.9
Average annual compensation NTT Yen  5,846,977  5,913,532  5,954,975  6,022,537
A  6,390,108  6,449,078  6,520,047  6,544,513
Ratio of basic salary per employee and remuneration of women to men*2 Managers Basic salary D --  --  --  1:1.02  1:1.02
Remuneration  --  --  1:1.03  1:1.03
Non-managerial employees Basic salary  --  --  1:1.17  1:1.15
Remuneration  --  --  1:1.17  1:1.15
Number of new graduate hires A People  1,550  1,721  1,877  2,025
Male  1,022  1,170  1,270  1,361
Female  528  551  607  664
Percentage of female employees %  34.1  32  32.3  32.8
Number of foreign national hires D People  58  75  55  42
Male  35  44  31  22
Female  23  31  24  20
Ratio of employees with disabilities*3 NTT %  2.6  2.7  2.7  2.7
A  2.5  2.6  2.6  2.7
B  2.3  2.4  2.4  2.5
Number of re-employed members D People  18  16  14  16
Male  1  0  2  0
Female  17  13  12  16
Turnover rate (including mandatory retirement) Turnover rate among all employees D %  6.4  6.1  9.9  7.1
Turnover rate due to personal reasons   3  3.7  3.7  2.8
Continuous Employment of Employees at Retirement Age D People  18,000  14,000  10,000  11,000
Percentage of NWJ membership B %  86  84.8  79.4  79.6
Enhancing employee satisfaction B Points  3.79  3.8  3.79  3.9

*1 Section manager level or higher  *2We have a single pay scale for men and women. Differences are due to age and job grade.  *3As of June 1 of the following year

Number of Employees Using Company Systems, Working Hours, etc.

Scope of Disclosure Unit FY2017 FY2018 FY2019 FY2020
Special leave (childbirth) D People  1,147  1,081  1,164  1,169
Number of employees taking childcare leave D People  2,199  2,370  2,394  2,568
Male  120  169  257  372
Female  2,079  2,201  2,137  2,196
Ratio that returned to work %  97.1  98.1  99.2  99.2
Number of employees taking shortened working hours for childcare D People  2,418  2,530  2,042  2,687
Male  27  39  36  40
Female  2,391  2,491  2,006  2,647
Number of employees taking nursing care leave D People  116  94  58  83
Male  65  42  28  37
Female  51  52  30  46
Number of employees taking shortened working hours for nursing care D People  54  86  67  77
Male  25  36  31  34
Female  29  50  36  43
Leave programs D Days  19.7  19.3  17.7  16.6
Paid vacation Male %  --  97  89.3  84.1
Female  --  93.8  85.8  78.9
Percentage of total entitled leave  98.4  96.4  88.7  83
Working hours Total hours actually worked NTT Hours  1,911  1,933  1,906  1,950
Average annual overtime hours  23  22.2  23  24.7
Overtime hours D Hours  --  --  17.5  18
Overtime pay D Yen  --  --  48,180  57,096
Number of employees taking leave for mental health B People  1,648  1,550  1,815  1,738
Male  1,293  1,202  1,323  1,227
Female  355  348  492  511
Number of industrial accidents A --  44  36  71  28
Operational accidents  9  8  7  2
Commuting accidents  35  28  64  26
Frequency rate --  0.1  0.09  0.11  0.02
Number of accidents causing injury or death during construction work* --  3  3  2  1
Implementation rate of specified health guidance B %  --  21.90  20.60  21.9
Completion rate of specified health guidance B %  22.9  33.30  40.20  32.8

* Construction by partner companies and directly managed construction

Status of Human Rights Initiatives

Scope of Disclosure Unit FY2017 FY2018 FY2019 FY2020
Number of confirmed cases of human rights violations B --  27  24  29  33
Human rights training and attendance B %  93.6  96.6  97.3  97.2

Status of Human Resources Development

Scope of Disclosure Unit FY2017 FY2018 FY2019 FY2020
Average annual training Hours per employee B Hours  34.0  28.0  26.0  24.0
Cost per employee Ten thousand yen  10.4  10.9  8.6  4.9
Job challenge Use B People  477  297  296  199
Job offering Transfer  188  113  107  86
Number of qualified employees (cumulative total) B People  26,963  38,437  48,564  --

Status of Supply Chain Initiatives

Unit FY2017 FY2018 FY2019 FY2020
Percentage of critical suppliers that we sent CSR surveys (SAQ) to, and percentage that were responded to Sent %  100  100  100  100
Responded %  99  98  100  100
Number of recognized high-risk suppliers --  0  0  0  0
Percentage of issues recognized as actual risks that were corrected at suppliers %  100  100  100  100
Percentage of employees in procurement trained on ESG Sent %  100  100  100  100

Safe, Secure, and Resilient Society Related Indicators

Results
FY2018 FY2019 FY2020
Reinforce information security Suspension of telecommunications services due to cyber attacks from the outside*1 Number of service suspensions   --  0  0
Number of incidents of personal information leaks due to cyber attacks from the outside*1 Number of incidents of personal information leaks   --  1  0
Personal information protection Zero incidents of personal information leaks Number of incidents of personal information leaks  1  1  1
Ensure Stability and Reliability of Communications Services*4 Provide stable telecommunications services free of major communications problems Stable service provision rate*2  100%  100%  99.99%
Number of major accidents*3  0  0  2
  1. *1 Newly established in fiscal 2020
  2. *2 [1 - total hours under the impact of major accidents (number of affected users × hours of major accidents) / total hours of major service provision (number of users × 24 hours × 365 days)] × 100%
  3. *3 Number of accidents that led to a suspension of telecommunications services or a decline in communications quality that meet the following criteria regarding duration and number of people affected:
    •  • Emergency call services (110, 119, etc.): at least 1 hour affecting at least 30,000 users
    •  • Voice services other than emergency calls: at least 2 hours affecting at least 30,000 users, or at least 1 hour affecting at least 100,000 users
    •  • Internet-related services (free of charge): at least 12 hours affecting at least 1 million users, or at least 24 hours affecting at least 100,000 users
    •  • Other services: more than 2 hours affecting 30,000 users, or more than one hour affecting 1 million users
  4. *4 Targets of statistics: Four telecommunications business companies (NTT East, NTT West, NTT Communications, and NTT DOCOMO)

Employee Volunteering

Scope of Disclosure Unit FY2017 FY2018 FY2019 FY2020
Employee participation rate B %  70.7  69  54.9  18
Results of Citizenship Activities* Number of activities B --  4,204  3,977  3,713  2,307
Number of participants People  117,491  123,734  100,834  33,545
Expenditures Million yen  6,414  8,030  6,632  13,359
Environmental conservation Number of activities B --  1,106  1,106  894  351
Number of participants People  75,706  76,889  60,714  17,669
Expenditures Million yen  875  796  1,408  377
Social welfare Number of activities B --  497  513  534  502
Number of participants People  6,399  9,559  7,516  5,631
Expenditures Million yen  1,079  1,860  439  652
Education and cultural promotion Number of activities B --  423  388  341  292
Number of participants People  2,940  2,845  2,544  1,263
Expenditures Million yen  1,841  2,423  2,656  10,375
Local community development and dialogue Number of activities B --  1,740  1,507  1,609  669
Number of participants People  23,068  26,868  25,396  5,391
Expenditures Million yen  937  1,126  1,606  1,210
International exchange activities Number of activities B --  43  55  13  11
 Number of participants People  445  320  411  6
Expenditures Million yen  69  72  202  205
Sports promotion Number of activities B --  268  224  161  72
 Number of participants People  5,853  3,752  234  51
Expenditures Million yen  1,499  1,579  118  68
Other (e.g., activities that combine multiple categories) Number of activities B --  127  184  161  410
Number of participants People  3,080  3,502  4,019  3,534
Expenditures Million yen  113  174  203  471
Breakdown of activities by type Community Investments B %  65.8  60  67.1  22.6
Charitable Donations  8.2  15.6  13.7  66.3
Commercial initiatives  26  24.5  19.2  11.1

* Expenses related to corporate citizenship include monetary donations, donation of goods, effective costs of opening facilities to the public, personnel costs of employee participation, and costs for implementing corporate citizenship programs (work outsourcing fees, transportation costs, etc.).