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NTT DATA Italy
The project delivered a full digital solution for EMSP and CPO processes for a new leading player in the EV Charging sector. NTT DATA led strategy and design, integrating EV services with oil/non-oil offers for a unified CX. CPO operations use MindCharge, NTT DATA asset, to manage infrastructure. We developed the mobile app, backend systems for EMSP services across B2B/B2C, and built contact center capabilities.
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